Job Summary: Oversees the setup, service and breakdown of Off Premises events. The Banquet Captain ensures courteous and prompt service for all event functions according to established guidelines. S/he assists in the recruitment and training of new associate. S/he will work in any capacity on an event as business requires. Qualifications: Good working knowledge of all aspects of event implementation. Motivated and courteous individual with excellent communicative skills. Ability to work under pressure and make independent decisions. Problem-solving ability. Superior leadership qualities. Ability to communicate effectively with associates, management, clients and vendors if necessary. Able to work flexible schedule in order to accommodate business levels. Essential Job Functions:Assist in coaching & counseling and conducting performance evaluations of staff. Assist in developing, training and mentoring staff and act as a resource to them. Responsible for recommending or conducting disciplinary action, including termination, of Off premises Service Team as necessary according to HR company standards. Assist in the monitoring of staffing levels to minimize cost and increase productivity. Recommend staffing needs according to business levels. Assist in developing necessary training programs for the Off Premises Service Team. Documenting all notable incidents at events accurately and in detail on the Event Report Sheet. Inventory of rental equipment at start of event Oversee the complete setup of Front-of-House and Back-of-House event space Preside over pre-function meeting to review assignments. Coordinate with client on the timing of the event. Constantly monitor event to ensure quality of service. Coordinate with Kitchen Staff as to the timing of the event for Oversee and assist in all breakdown operations and ensure all rental equipment is properly stored. Do walk-through of event space to ensure cleanliness. Travel, as necessary, to different properties/venues. Perform all reasonable requests by the Management team. Attend and participate in all scheduled meetings and training sessions.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.